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Our Goal
Everyone at Great Lakes Window Cleaning is eager to provide you with the best
service possible. We stand squarely behind our commitment to quality service. We do not claim to be perfect. We have learned
there is no magic in the service business, just top-notch people, solid
management, and consistently delivered services.
Industry
Involvement
Steve and Lianne were two of the founding directors of the International Window
Cleaning Association (IWCA) whose objectives include encouraging the highest
ideals and standards in the window cleaning industry, to further training and
education of those connected with the window cleaning industry and to further
the reduction of accidents. Steve served as a corporate officer of the IWCA
during it’s formative years. Great Lakes and it’s
divisions are also members of various other industry associations such as the
Scaffold Industry Association (SIA), The Greater Lansing Home Builder’s
Association, The Building Owner’s and Manager’s Association (BOMA),, among
others
 Training
and Certifications
Our technicians and staff regularly partake in many of the industry
training programs available from agencies such as the International Window
Cleaning Certification Institute (IWCCI), The Scaffold industry
Association (SIA) our technicians have received multiple certifications
from these agencies.
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Company
Profile
A cleaning company involves more than just technicians, they need
coordination, guidance and leadership. Great Lakes Window Cleaning is well
managed and organizationally strong, and is extremely service
and customer oriented. Our relationships with all members of the business
community are excellent and maintained at the highest ethical standards.
Great Lakes Window Cleaning is owned and operated by Steve
& Lianne Miller. Steve has been involved with the cleaning business since
1975, beginning in the
Grand Rapids, Holland,
and Grand Haven areas. Lianne, who founded Great Lakes Window Cleaning, started
window cleaning in 1980, Steve joined the company when he and Lianne were
married in 1985.
When Bob Georgi, Jr. joined Great Lakes Window Cleaning he brought
with him over 20 years of professional management and customer service
experience. He works closely with our customers and staff. His depth of
management experience has enabled us to raise our standards of service
even higher.
Damon Atlee serves as Technical Manager, and Financial
Manager, his high level of technical understanding and his capacity to
prioritize details plays a big part in our ability to deliver high
quality, cutting edge service.
Everyone involved with Great Lakes Window Cleaning
is committed to continually improving the levels of professionalism and ethics
not only in our company but in the entire window cleaning industry.
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